Reference

Privacy Policy for your mpoatn account

Open your account and we show how your sign-in details, wallet records and device checks are handled before you enter Sic Bo, Lucky Fortune Cat or Aviator rooms.

Account data scopeDANA OVO GoPay QRISCookie choicesWIB support hours
mpoatn Privacy Policy for your mpoatn account
PRIVACY HELP

Reach us about your data

Privacy questions should not sit in a general queue, so we give you direct paths for account data, wallet records and cookie choices. Include your account ID, the payment rail involved, and the date of the activity you want checked. We answer in English for Indonesia, with support windows stated in WIB so you know when to expect a reply.

Team online

Live chat privacy desk

Use the live chat bubble from 09:00 to 24:00 WIB and choose Privacy Policy from the menu. We may ask for your account ID and last QRIS or DANA reference before discussing records.

Email data request

Send account-data requests to [email protected] with your registered phone or email. We confirm the request path first, then tell you what we can correct, export or remove under applicable rules.

WhatsApp account check

For urgent access questions, message our WhatsApp support during 10:00 to 22:00 WIB. Do not send passwords; we only need your account ID and the wallet method connected to the privacy issue.

DATA CONTROLS

How we handle policy duties

We keep privacy handling practical: collect what the account flow needs, restrict staff access, and record when data is changed.

Account profile data

When you join, we collect sign-in details, contact fields and account settings.

Wallet record handling

DANA, OVO, GoPay and QRIS records are used to match deposits and withdrawals with your account ledger.

Cookies and device checks

Cookies remember session status and language choice. On Android Chrome, you can change them through Settings, Site settings, Cookies; on…

Game activity records

We log activity in areas such as Sic Bo, Lucky Fortune Cat, Aviator and Valorant markets to settle account history…

Retention and deletion

We keep account, wallet and security records only as long as needed for operations, dispute handling and legal duties.

Request verification

Before changing personal data, we verify your account through registered contact details or recent wallet references.

Privacy Policy questions you may search

These answers focus on the privacy points you usually need before opening or maintaining an account: what we collect, why wallet records are stored, how cookies work, and how to contact us. If your question involves a specific DANA, OVO, GoPay or QRIS reference, include that detail when you write to us.

We ask for sign-in details, contact fields and settings needed to manage your account. We may also record device type, IP signal and session timing so we can protect access and respond to privacy requests.

We keep wallet references to match deposits and withdrawals with your account ledger, resolve disputes and meet record duties. We do not need your wallet password, app PIN or private login to those services.

Yes. Contact live chat, WhatsApp or [email protected] and include your account ID. We verify ownership first, then correct eligible fields or explain why a record must remain under legal or security duties.

Cookies are tied to the browser or device you use. If you switch from Android Chrome to iOS Safari, cookie settings are handled separately, and you can clear each device through its own browser settings.

Only staff roles that need the data for account support, wallet checks, security monitoring or privacy requests can access it. Access is logged, and we do not share your private account activity publicly.

We keep records for the period needed to manage balances, settle disputes, handle security checks and meet legal duties. When a record is no longer needed, we delete it or remove personal identifiers.

Yes. Access and eligibility depend on local law and are available only where local law permits. If rules affect your account data request, we explain the reason and the available privacy steps.